Frequently asked questions

Can you send a phone case to my country and how long would it take?

We can ship your city case worldwide, no matter where you live. The printing locations are distributed all across the world so we can make the shipping times as short as possible. Delivery times vary by region so for full details take a look at our shipping information page. The faster you order your case the faster it will protect your phone!

Is a Tough Case available for my phone model?

We offer the city cases for the most common phones. The Tough Case is available for the following models. If you don’t find yours in the following list feel free to contact us:

iPhone SE (2020)
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XR
iPhone XS MAX
iPhone XS
iPhone X
iPhone SE
iPhone 8 Plus
iPhone 8
iPhone 7 Plus
iPhone 7
iPhone 6S Plus
iPhone 6S
iPhone 6 Plus
iPhone 6
iPhone 5 SE
iPhone 5 Plus
iPhone 5

Samsung Galaxy S10E
Samsung Galaxy S10 Plus
Samsung Galaxy S10 5G
Samsung Galaxy S10
Samsung Galaxy S9 Plus
Samsung Galaxy S9
Samsung Galaxy S8 Plus
Samsung Galaxy S8
Samsung Galaxy S7 Edge
Samsung Galaxy S7
Samsung Galaxy S6 Edge
Samsung Galaxy S6
Samsung Galaxy S5
Samsung Galaxy NOTE 9
Samsung Galaxy NOTE 5
Samsung Galaxy NOTE 10 Plus
Samsung Galaxy NOTE 10
Samsung Galaxy J7 2017
Samsung Galaxy J5 2017
Samsung Galaxy A8
Samsung Galaxy A5
Samsung Galaxy A3

LG G5
LG G6
LG G7
LG V30

Google Pixel 2
Google Pixel 2 XL
Google Pixel
Google Pixel XL

Is a Clear Case available for my phone model?

We offer the city cases for the most common phones. The Clear Case is available for the following models. If you don’t find yours in the following list feel free to contact us:

iPhone SE (2020)
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XR
iPhone XS MAX
iPhone XS
iPhone X
iPhone 8 Plus
iPhone 8
iPhone 7 Plus
iPhone 7
iPhone 6S Plus
iPhone 6S
iPhone 6

Samsung Galaxy S20 Plus
Samsung Galaxy S20 Ultra
Samsung Galaxy S20
Samsung Galaxy S10
Samsung Galaxy S10+
Samsung Galaxy S10E
Samsung Galaxy S9
Samsung Galaxy S9+
Samsung Galaxy S8
Samsung Galaxy S8+
Samsung Galaxy S7
Samsung Galaxy S7 Edge

Do you offer other products with maps?

Have a look at our website www.mapify.cc – there you can create your own map poster in many different sizes and styles. We also offer facemasks, you can find at www.mapify-masks.com

I expected someting else from my phone case. What can I do?

All our phone cases are customized and excluded from returns. However, if there is a quality issue with your phone case please contact us and we will see what we can do for you. Take a look at our returns page for more details

Do you have a city case of my hometown?

You can create your phone case of any place in the world. You can customize your city case with our design tool. Just head over to our editor to start designing.

The Tough Case

The Tough Case

The Mapify Tough Case protects your phone and connects you to your favourite city. If you want the best protection for your phone, find out more about here

The Clear Case

The Clear Case

The Clear Case looks sleek, but it’s tough. The solid construction fits your phone perfectly, and it protects from scratches, dust, oil, and dirt.

Shipping

Shipping

We know you want your phone case as fast as possbile. Find out everything about our shipping methods and delivery times here